Contact information
Business Information
DIMEN is an independent clothing brand owned and operated by Dimen LLC, a limited liability company legally registered in the State of Wyoming, United States.
Legal Business Name: Dimen LLC
Brand Name: DIMEN
State of Registration: Wyoming, United States
Registered Business Address:
Dimen LLC
30 N Gould St Ste N
Sheridan, Wyoming 82801
United States
Customer Support
For inquiries regarding orders, products, sizing, shipping, returns, refunds, or general customer service, please contact our support team.
Email: support@dimenstore.com
Website: https://dimenstore.com
Response Time: We aim to respond to customer inquiries within 1–2 business days, excluding weekends and public holidays.
Shipping & Fulfillment Information
Orders placed through DIMEN are fulfilled and dispatched from mainland China.
Shipping Origin:
Qingyang District
Chengdu, Sichuan 610000
China
Please note that our Wyoming registered address is our company's legal registration address. It is not a physical retail store, fulfillment center, or authorized return address.
Returns & Refunds
All return and refund requests must be initiated through our official customer support email:
Please contact us before sending any merchandise back. Our support team will review your request and provide instructions where applicable.
For further information, please review our Return & Refund Policy.